Subscription and Auto-Renewal Instructions

Updated: September 29, 2026

I. Subscription Service Definition, Billing Method, and Auto-Renewal Rules

1. The paid services provided by this platform are periodic subscription services, including but not limited to monthly, quarterly, semi-annual, and annual cards, as well as periodic subscription packages launched by the platform from time to time. All subscription services are time-period benefit products, not services billed based on usage frequency or volume.

2. By selecting any periodic subscription package, the user authorizes the platform to automatically renew and deduct fees. Before the subscription expires, if the user does not actively disable auto-renewal, the system will automatically deduct the fee for the next period on or within 24 hours before or after the subscription expires, automatically continuing the corresponding membership benefits and service privileges.

3. The auto-renewal fee is based on the price displayed on the user's first order or the current renewal page. In case of platform promotions, price adjustments, or activity discounts, the valid price displayed on the page at the time of deduction shall prevail.

4. Users can manually disable auto-renewal at any time in their personal center, account settings, or subscription management page. Turning off auto-renewal only disables future charges; it does not affect the currently purchased subscription period. The current period's benefits remain valid until the expiration date. Refunds for the current period are not supported due to disabling auto-renewal.

5. Once a subscription period takes effect, the service period will continue to extend. Pausing, freezing, extending, or retaining the duration is not supported, nor is mid-term billing suspension. The subscription period will continue to be consumed normally regardless of whether the user is logged in, using the service, or whether it is idle.

II. Auto-Renewal Notification, User Confirmation, and Boundary of Responsibility

1. When purchasing a subscription for the first time, the user has clearly checked, confirmed, and agreed to the auto-renewal rules. The platform has prominently displayed the auto-renewal rules on the order page, payment pop-up, and order confirmation page.

2. No further separate consent from the user is required before auto-renewal. User confirmation of the subscription constitutes a long-term valid renewal authorization until the user manually cancels it.

3. Users are obligated to monitor their subscription expiration date, renewal status, and billing records. Charges incurred due to the user's failure to turn off automatic renewal in time, forgetting to renew, operating without knowledge, or operation by someone else on the account are not considered erroneous charges and are not eligible for unconditional refunds.